UFC Prime Companion Support

Need help with UFC Prime Companion? Contact the developer: Abdulrazaq Alonazi.

Reach out through the App Store support channel for UFC Prime Companion, and include your iOS version, device model, and a short description of what happened (screenshots help). For TestFlight checks, open the app → More → About and note the Firebase and Unity Ads status lines.

FAQs

Do I need an account? No. Core features work without sign-in.
Why do I see a tracking prompt? iOS may ask at first launch (App Tracking Transparency) so ads can be more relevant. You can choose Ask App Not to Track and still use UFC Prime; limited ads may still appear.
Why do I see ads? UFC Prime uses Unity interstitial ads to keep the app free. An ad may appear after you open a real feature (for example the second tool/feature in a session, or when opening a fighter) — not on cold launch. See the Privacy Policy.
Notifications? Optional. Used for event countdown reminders and prediction lock alerts. Deny anytime in iOS Settings.
Save as Photo failed. Allow Photos access (Add Photos Only) for UFC Prime in iOS Settings, then try again.
Roster or rankings look empty. Check your network connection. The app also ships a bundled catalog for offline resilience — force-quit and reopen, or reinstall if the catalog failed to unpack.
Where is my Privacy Policy? ufcprime/privacy

Troubleshooting

Force-quit UFC Prime and reopen.
Confirm iOS is up to date and that you have the latest App Store / TestFlight build.
Check iOS Settings → UFC Prime for Notifications and Photos permissions as needed.
For Analytics verification (TestFlight): More → About should show Firebase status starting with OK · com.abdulrazaq.ufcprime.
To see the tracking prompt again after you already answered: delete the app, or reset tracking in iOS Settings → Privacy & Security → Tracking.